A building surveyor tells you the truth about a building — its condition, its defects, what they will cost, and what to do about them. Survey Merchant's panel of 2,400+ RICS building surveyors delivers that judgement across the UK: for homebuyers before exchange, for owners diagnosing problems, and for landlords, tenants and investors managing commercial property.
The core of the work is the pre-purchase survey: the Level 2 home survey (HomeBuyer Report) for conventional homes in reasonable condition, and the Level 3 Building Survey — the old “full structural survey” — for older, extended, altered or unusual properties. Every element inspected and rated, urgent defects flagged before exchange, and a call with your building surveyor included. Unsure which level fits? Our guide to which house survey you need settles it in a minute, and buyers who renegotiate after an adverse report routinely recover several times the fee.
Every home survey on the panel follows the RICS Home Survey Standard, which defines three levels of inspection. A Level 1 Condition Report is a brief overview with no advice on repairs — rarely worth the modest saving. A Level 2 house survey adds traffic-light condition ratings for every element, damp testing and advice on defects, and suits most conventional homes. A Level 3 building survey is the deepest of the three: the surveyor examines the structure and fabric in detail, explains what has caused each defect and sets out the options for repair. Because the standard fixes the report format, the ratings mean the same thing whichever panel surveyor carries out the inspection — our guide to the RICS Home Survey Standard explains the levels in full.
Before you buy: any property that is pre-war, extended, altered, unusually constructed or simply expensive deserves a survey — a lender's mortgage valuation is not a condition report and routinely misses defects that cost five figures to put right. After you own: a building surveyor diagnoses damp, movement and roof problems, prepares evidence for insurance claims, and documents condition before neighbouring building work starts. And when you let or lease: schedules of condition and dilapidations advice protect both sides of a commercial lease.
When something is visibly wrong — cracking, damp, movement, roof trouble — a specific defect report targets the problem, explains the cause and sets out the repair route. The panel also delivers new build snagging surveys, drone roof inspections, and schedules of condition before party wall works or lease starts. Where cracking or movement points to a structural cause, the panel's engineers take over with a structural engineer report.
For offices, retail and industrial property, our commercial building surveyors provide pre-acquisition surveys, schedules of condition and dilapidations advice — the due diligence that decides what a building will really cost to own or lease.
Typical panel fees run from around £400–£600 for a Level 2 home survey and £600–£1,200 for a Level 3 building survey, depending on the size, age and value of the property, with RICS valuations from around £250. Every fee is fixed and quoted before you instruct — see the building survey cost guide for detailed price bands. And if you have been quoted for a “full structural survey”, that is simply the pre-2021 name for the Level 3, so expect a structural survey cost in the same £600–£1,200 band.
A red-rated report is leverage, not a disaster. Most buyers use the findings to renegotiate the price or ask the seller to put defects right before exchange — our guide to renegotiating after a survey shows how, with the surveyor's repair evidence doing the arguing for you. Where a single issue needs deeper diagnosis before you decide, a specific defect report answers the specific question — and if a term in the report needs translating, the building survey glossary explains the vocabulary surveyors use.
Every building surveyor on the panel is RICS-regulated and insured, fees are fixed and quoted before you commit, and coverage spans London, Manchester, Birmingham, Leeds, Bristol and 100+ UK locations — including dedicated survey pages for Chester, St Albans and Portsmouth — with local knowledge of the housing stock they inspect, from Victorian terraces to new-build apartments. Reports arrive in 3–5 working days, faster where your exchange date demands it. If a matter turns contentious, the same panel provides expert witness surveyors for court-ready evidence.